Privacy Policy

Last updated: 04/09/2026

Who we are

JSS Automotive ("we", "us") is an independent car servicing and repair business based in Chelmsford, Essex, United Kingdom. We are the data controller for personal information collected through this landing page.

What we collect

When you submit the quote request form we collect:

  • Your name
  • Phone number
  • Email address
  • Vehicle make & model
  • The service you're enquiring about
  • URL parameters attached to your visit (e.g. utm_campaign, gclid) for marketing attribution

Lawful basis

We process this information on the basis of your consent (given by submitting the form) and our legitimate interest in responding to your enquiry and running our business.

Cookies & tracking

This page uses Google Ads and Meta (Facebook) Pixel tracking to measure the performance of our advertising. These services may set cookies on your device that identify actions you take on this site (such as submitting a quote request) so that we can attribute them to the ad you clicked.

Processors we use

  • GoHighLevel — our CRM. Stores your enquiry so we can respond to it.
  • Google (Ads & Analytics) — advertising measurement.
  • Meta Platforms — advertising measurement via the Meta Pixel.

Retention

We keep enquiry data for as long as needed to answer your enquiry and, if you become a customer, for as long as is required for our records and legal obligations. You can ask us to delete it at any time.

Your rights

Under UK GDPR and the Data Protection Act 2018 you have the right to:

  • Access the personal data we hold about you
  • Have inaccurate data corrected (rectification)
  • Have your data erased
  • Restrict or object to processing
  • Complain to the Information Commissioner's Office (ICO) — ico.org.uk

Contact

To exercise any of these rights or ask anything about this policy, email jssautomotive1@gmail.com or call 07575 582631.